New Relic Pricing Explained: What You Pay for Users and Data
Prices checked on vendor pages on Nov 8, 2026.
Prices below come from New Relic's public pricing page and documentation, read on November 8, 2026. New Relic changes editions and add-ons often, so confirm on its pricing page before you budget.
New Relic does not charge per host. Its main model has two meters, data ingested and people with logins, and a third meter called compute for newer features. That makes it easy to estimate for small teams and harder for large ones, because the people meter scales with headcount instead of with your systems.
The Short Version
- Data ingest is $0.40 per GB (Original data) or $0.60 per GB (Data Plus), after 100 GB free each month.
- Basic users are free. Core users are $49 each. Full platform users start at $10 and reach $349 each on Pro with an annual commitment.
- Hosts, containers and agents carry no separate fee, according to New Relic.
- Advanced Compute features are billed on top, and the CCU rates are not public.
- The Enterprise edition is contact sales for data and users.
What New Relic Lists
Two add-ons show up on the same page. Storing data in the EU data center costs an additional $0.05 per GB per month. Synthetic checks beyond your edition's included amount are $0.005 per check.
How Data Ingest Works
New Relic bills for GB ingested "no matter the type", so logs, metrics, traces and events all draw from one pool. Its docs say the bill reflects data stored after your trimming and transformation rules run, not the raw bytes you sent. Monthly GB is rounded up to the nearest integer.
Some data does not count, including synthetic monitor checks, usage and billing records, and data that New Relic's own features generate, such as aggregated infrastructure data and golden metrics.
New Relic also says it does not charge for data egress or rehydration, so searching your logs has no separate scan fee.
Original Data vs Data Plus
Original data comes with at least 8 days of default retention and a query limit of 20 billion data points per minute. Data Plus raises the limit to 60 billion and adds up to 90 days of extra retention for most data types. The pricing page also ties advanced logs obfuscation, streaming export and, on Enterprise, HIPAA and FedRAMP Moderate eligibility to Data Plus.
Longer retention is also sold as an add-on. The docs say you can extend retention up to seven years, and Live Archives extends log storage to seven years but needs Advanced Compute. We could not find a public price for either, so ask New Relic.
The Free Tier Is a Hard Stop
The free edition includes 100 GB of ingest a month. New Relic says you get an email at 85% of that limit. If you pass 100 GB, ingest stops and you lose platform access until you upgrade or until the first day of the next month.
How the User Meter Works
The three user types control what each person can open. Basic users see shared dashboards, queries and alerts. Core users also get error tracking, logs and IDE integration. Full platform users get the whole platform, including APM, infrastructure and the other capabilities that New Relic lists.
Standard is capped at five full platform users. Beyond that you need Pro, which has no cap. Pro and Enterprise customers can take commitment contracts, and New Relic describes an annual or multi-year pool of funds with unused funds rolling over for up to 12 months.
Compute, the Third Meter
New Relic also sells a compute model measured in compute capacity units (CCUs), described as the capacity used by a customer-initiated action such as loading a page or running a query. Its docs say Core Compute, the version that replaces user licenses, is in Preview and handled through your account executive. Advanced Compute, which covers features like New Relic AI and Security RX, is an add-on to either model. Pro and Enterprise show "Contact Sales" for CCU tiers, so there is no public rate to quote.
A Worked Monthly Example
Take an eight-person engineering team: 3 full platform users, 5 core users, and 500 GB of data ingested a month on Original data. This assumes list prices, no commitment discount, no Advanced Compute and no EU storage.
Standard's full platform math is $10 for the first user plus $99 for each of the other two. On Pro with Data Plus, the data line becomes $240 and each total rises by $80.
At this size, users are most of the bill, and data is about a tenth of it on Pro. If the team grows to 20 full platform users with the same data, the Pro annual line alone is $6,980.
Where Sazabi Compares
Sazabi is AI-native observability and security. It covers logs rather than the whole New Relic platform, so we compare logs only, and we are a party to this comparison.
The structure differs. Sazabi has no per-user price. Each plan caps members (2 on Hobby, 15 on Startup, 45 on Growth), then charges $0.10 per GB ingested and $0.10 per GB scanned by searches after 200 GB and 50 GB of included allowance per 30-day cycle. Startup is $200 per 30 days with 30-day retention. Issues are $4 each after 20 included. See the Sazabi pricing page.
Assumptions: New Relic figures are data ingest only at list price, with no users. Sazabi figures assume searches scan 40% of ingested volume, which is our own assumption, and no extra issues. New Relic is cheaper at 100 GB because its free 100 GB covers that volume (Sazabi's Hobby plan is $50 per 30 days with 2 members and 7-day retention), and the two are close at 1 TB. Seat licenses on New Relic come on top of its figures. Sazabi's lead shrinks if your searches scan more than the 40% we assumed.
If your logs run through an OpenTelemetry Collector, you can add Sazabi as a second exporter and compare in parallel. The OpenTelemetry integration page lists the other senders.
When New Relic Is Worth the Price
New Relic fits teams that want APM, infrastructure, browser, mobile and synthetics in one place and have a small group of full platform users. Basic users are free, so wide read access to dashboards costs nothing. The pay-as-you-go option with a free tier is useful for small projects.
If you mostly need logs and want everyone on the team to search them, a per-GB price without seats may suit you better. Our Sazabi and New Relic comparison and the New Relic alternatives page go further. For another vendor's meters, see Datadog pricing.
Frequently Asked Questions
How much does New Relic cost per GB?
On New Relic list prices, the Original data option is $0.40 per GB beyond the free 100 GB each month, and the Data Plus option is $0.60 per GB beyond the free 100 GB. Enterprise data pricing is contact sales.
Is the New Relic free tier really free?
The free edition includes 100 GB of data ingest a month, one full platform user and unlimited basic users, with no credit card. New Relic says ingest stops when you pass 100 GB until the next month or until you upgrade.
Does New Relic charge per user?
Yes, on the user-based model. Basic users are $0, core users are $49 each, and full platform users range from $10 for the first Standard user to $349 on Pro with annual commitment. New Relic also lists a compute model with no user licenses.
What is the difference between Original data and Data Plus?
Data Plus costs $0.20 more per GB than Original data. New Relic says it adds up to 90 days of extra retention for most data types, a higher query limit, advanced logs obfuscation, and HIPAA and FedRAMP eligibility on Enterprise.
Can I send logs to New Relic and Sazabi at the same time?
If your logs flow through an OpenTelemetry Collector, you can add a second exporter that points at Sazabi, according to Sazabi docs. The existing New Relic path stays as it is.
Sources
- Edition table: data ingest per GB for Original data and Data Plus, 100 GB free, user prices by type and edition, EU data center add-on, synthetic checks, commitment and pay-as-you-go options (accessed Nov 8, 2026)
- Compute capacity unit (CCU) pricing model, Feature Control Manager, budgets and alerts (accessed Nov 8, 2026)
- Pricing models (Data plus User, Core Compute in preview), Advanced Compute, add-ons including extended retention and Live Archives (accessed Nov 8, 2026)
- What counts as billable data, GB billed after trimming and transformation rules, Original data and Data Plus retention and query limits, rounding (accessed Nov 8, 2026)
- Data ingestion UI, usage forecasting for Advanced Compute customers, tips for avoiding ingest spikes (accessed Nov 8, 2026)
- Data retention UI, extended retention up to seven years (accessed Nov 8, 2026)
- Sazabi plans, member limits, included allowances, per-unit rates, retention (accessed Nov 8, 2026)
- Forwarding logs from an OpenTelemetry Collector to Sazabi with an otlphttp exporter (accessed Nov 8, 2026)